There is often a perceived ‘glass ceiling’ by frontline workers. Presentations, meetings and often systems are in the arena of management. Many staff are uncomfortable in these areas.
One of our recent programme participants was adamant from the outset that he would not be delivering a presentation in front of ‘strangers’. The concept of running a meeting was alien and presenting work on a ‘computer’ was work normally done by office staff.
Following a lean structure, encouraging all project leaders to clearly identify their issues, engage their team and implement changes based on sound data, the results can be amazing.
3 months later, our participant delivered a 30-slide, 12 minute presentation. He outlined the background to the issues that he wanted to address in his business to a room of ‘strangers’ through simple diagrams and lots of photos. The work and ideas of his team were explained.
The result of the effort was a re-organisation of the workplace, reducing product transportation by over 800 metres per unit and a saving of 3 hours labour time per unit.
The confidence in the presentation delivery gives us huge satisfaction in seeing the personal transformation of an individual now using meetings, data and presentations to drive continuous improvement.
Like all good Lean systems, there is no mystery, just simple ways to engage the knowledge and experience of the staff already present in every business.
We are very proud of the improvements that all of our participants achieve in 3 months.
You may be interested in applying Lean thinking to your business and putting these ideas into place?
The ETAC Lean Business programme will run in 2019 at various locations in Ireland.
Click here for details.