STEVE HALPIN Lean Trainer and Mentor

Steve Halpin

Steve leads the operation at ETAC. Steve has over 20 years of Operations Management experience in multi-national organisations and a background in Engineering. ETAC was born out of Steve’s belief that people can significantly improve their processes with the right training and guidance. He has supported process improvement in all sectors including manufacturing, retail, legal and financial services, logistics and healthcare. His approach is to coach rather than direct, which leads to continually learning new applications of process improvement from the different teams. He is passionate about creating better, simpler business solutions and challenges himself to help individuals adapt process improvement thinking into their specific area of work every day.   

Martina Murphy
Martina MurphyBusiness Mentor

Martina Murphy

Experienced senior executive in global and regional corporate positions. Martina offers skills in Strategic Planning, Account Management, Talent Management, Coaching, Organizational Development & Change Management.

Keen to work with organisations where the cultural values resonate with my personal beliefs that we achieve long term success by empowering leaders and their teams, when we provide caring, enabling work environments and demonstrate integrity in everything we do.

Natalie Cooke
Natalie CookeBusiness Mentor - CRM, Sales

Natalie Cooke

Process Improvement (LEAN), Business Development, Sales, Marketing & Admin Consultant, Mentor and Trainer.
Independent ERP and CRM Consultant and Trainer.

Approved provider of several LEO (Local Enterprise Office) and Enterprise Ireland mentorship programmes and training courses.

John Geoghegan
John GeogheganLean Trainer and Mentor

John Geoghegan

John provides consultancy, training and mentoring to companies on business process improvement. With a background in Engineering and operations, using Lean and Six Sigma methodologies to improve business performance from the perspective of all stakeholders, he has recently mentored improvement projects in R&D, Manufacturing, Printing, Engineering, Retail & Service, Legal and Chemicals sectors.

Ed Flanagan
Ed FlanaganBusiness Mentor

Ed Flanagan

Passionate about fresh perspectives on improving performance and removing obstacles to growth.

He is a firm believer in treating people not as they are, but as they can become, so as to enable them to grow and he always focuses on practical solutions, which deliver effective results.

He has developed, reviewed and negotiated 100s of Business Cases in areas as diverse as: Pricing, Staffing, Investments, VC engagement, Go/No Go decisions, Insource or Outsource, Scaling up/down operations and organisations, Own/Rent property, Service Level Agreements and Procurement cases. Ed has successfully projected managed the execution of several of these decisions. He has been recognised with several awards including two IBM Exceptional Achievement awards, and the Chamber of Commerce of Ireland President’s Award.

Kieron Byrne
Kieron ByrneBusiness Mentor

Kieron Byrne

A highly motivated, dynamic and innovative professional with 25 years Senior Management experience in Procurement, Strategic Sourcing, Supply Chain Management, High Volume Manufacturing, Operations Management and Project Management.

Most recently I have acted as Programme Director on a number of large and high profile Property Transformation initiatives.
Results orientated with a particular focus on continuous improvement, functional transformation and change management as well as the achievement of cost reduction strategies.
I have excellent communication, negotiation and team management skills, with International experience.
Specialties: Sourcing, Purchasing, Supplier Performance Management, eSourcing systems, Operations Management, SCM, Competitive analysis, Property Transformation Project Management, Cost reduction Programme Management, Supplier Relationship Management
In 2012 I received the Procurement Leaders award from the Irish Institute of Purchasing and Materials Management.

David Flynn
David FlynnLean Trainer and Mentor

Dave Flynn

Dave is an experienced Senior Operations Management professional and Lean Operations Practitioner with a keen commercial sense. Before beginning as a consultant in 2007, he held a number of full time roles based in UK/Irl, the USA and Singapore. He has a strong track record in change management and the business transformation, with outcomes that demonstrate a capacity to deliver change through people and processes with a highly developed and practical approach to problem solving. His specialties include: Lean Six Sigma Deployment and Engagement. Project Management, Change Management, DMAIC, Kaizen, Process Improvement, Business Process Management, Continuous Improvement, Process Mapping

Michael Lochrin
Michael LochrinBusiness Mentor - IT Solutions

Michael Lochrin

Experienced Head of IT who has built an SME IT organisation from the ground up, delivering significant process automation
Delivered order management and CRM systems at Dell. Key Skills include IT Strategy, Business process design and optimisation, ERP systems delivery, Financial planning and reporting, CRM, Transition to hosted and cloud systems, Security, Office365 deployment.


To help organisations develop their operational excellence capability.


ETAC was established in 2006 to bring automated solutions to organisations weighed down with mountains of paperwork. Our idea was to bring workflow tracking from our electronics background to new sectors, starting with medical devices.
We soon realised that businesses in this highly regulated sector were unlikely to invest in a relatively new system designed by a new start up from Dublin.
However, our lean approach to workflow and understanding process led to revenue-generating project work and training engagements for our new business.
It took a while to realise that our new product was our training and mentoring approach.

Our goal is to engage and develop the capability of your staff to improve your operational processes.