Ten Top Lean Business Tips

Tips to build a Lean Culture

Follow our Lean business tips to keep your company on the right track


Create value for your client

Lean business tip number 1: Ensure that your lean program

  • delivers Customer Value
  • is aligned to your business strategy
  • delivers bottom line results — verified by your financial expert


Leadership set the Vision

Your Lean programme should be sponsored by senior leaders. They should be actively involved in the programme. The programme should be reinforced through regular communications


Process Oriented

The Lean approach is to systematically optimise your processes. Begin by understanding your key processes and where value is being added. The aim is to minimise or eliminate non value-adding process steps.


Data Driven thinking

Without data, you are left with opinions.

Make sure that all decisions taken to optimise processes are based on sound data. This assists in taking the emotion out of key decisions and promotes acceptance.


Performance Tracking and Accountability

Track performance and make results visible. Real time data tracking is best. Ensure all processes have key measures and review them regularly.


Team Based Implementation

Respect every individual. Involve process owners. Track team performance and reward success.


Human Resources

Ensure that your programme is adequately resourced. Bring in expertise if required. Establish a proven training program for staff.


Change Management

Lean programmes question the norm:

  • This can be difficult and involve changing established practices
  • In this case, ensure that the team gives adequate attention to HR / Change Management



Visit other successful Lean implementations. Companies are often delighted to present their Lean implementation. Network with other companies implementing Lean.


Don’t celebrate too early or give up too soon

Lean is a journey:

  • When you’ve optimised your process, start again!
  • The aim is to build a culture of continuous improvement
  • Seek Perfection>

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Lean Training Report

This download includes a Lean Training Report based on learner feedback from Lean Tools course participants — 85 course participants were surveyed from 24 companies.

The Shingo Model for Operational Excellence

This is download of the Shingo Model and its application guidelines. ETAC can assist businesses in their Shingo journey.

Lean Awareness Workshop Notes

This download includes all slides presented at the Lean Awareness Workshop with details of the upcoming Lean programmes.