Product Description

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“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it. ” — H. James Harrington

Sample presentation

Course Overview

Six Sigma originated in the U.S. in the mid-nineties and was adopted by GE to deliver significant bottom line savings to the business. Six Sigma focuses on process variation and aims to develop predictable processes through the application of a structured methodology.

This ten day programme is run over 3 months and will enable participants to successfully complete business process improvement projects.

Participants will sit the ASQ examination – There are 100 questions on the 4-hour examination.

Who should attend?

Green belts should be individuals within an organisation who are tasked with process improvement. They should have competent mathematics skills.

“It was a great programme and is a great benfit to our work place.” — Orla, Production Supervisor

What will I learn?

• The concept and origins of Six Sigma
• The most important tools used in Define, Measure, Analyse, Improve and Control phases of business process improvement
• An introduction to data collection, analysis and presentation through the use of statistical software.

Outline

Phase 1

• • History and principles of Six sigma
  • Fundamentals: DPMO, Sigma, Variation, Roles and responsibilities, Quick Wins
  • Project Charter
  • Mapping the process
  • Understanding the Customer
  • Stakeholder Analysis and Communication planning

Phase 2

• • Data collection
  • Baseline performance
  • Measurement and basic statistics
  • Pareto charts, Histogram toolset, Normal distribution
  • SPC (Statistical Process Control)
  • Charting, control charts, Process capability

Phase 3

• • Data Analysis, Statistical analysis, Types of Error
  • Hypothesis testing, T-test, ANOVA tests
  • Graphical charting
  • Root Cause Analysis, Brainstorming intro
  • Regression and correlation analysis

Phase 4

• • Improvement tools
  • Corrective Action Matrix, Cause and effect Matrix
  • 8D and A3 reports
  • Generate, evaluate and select solutions
  • Benchmarking
  • FMEA and Risk assessment
  • Error proofing
  • Pilot solution and confirm results
  • Fundamentals of Change Management

Phase 5

• • Long term process capability
  • Monitoring, Escalation, Control Plans, Standardisation
  • Balanced scorecard / dashboard
  • Documentation, Storyboard
  • Lessons learned, Develop change Implementation plan
  • Project Closure, Hard and soft savings, Handover to Process Owners

View the ASQ Reference PDF

External examinations are held in Ireland twice per year (usually June & December).

Duration

10 classroom days.

Assessment and Certification

Participants will sit the ASQ Green Belt Certificate examination